For Angloville Placements starting from January 1, 2024.

1. Preamble

Please read the Terms and Conditions of Angloville carefully before submitting your online application.

Please note that these Terms and Conditions are common for all Angloville packages and programmes. Specific terms related to individual Packages or programmes are listed in appendices. When choosing a specific Package or Programme, all general and the relevant specific terms and conditions apply.

By using the Services you confirm that you have read, understood and fully agreed to the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you should not apply to, take part in or otherwise use the Services. You understand that neither Angloville, nor any other company in its group, will have any liability to you in respect of any breach or repudiation of the contract.

Angloville reserves the right to amend these Terms and Conditions, as well as its services and programmes, at any time. Any changes will become effective upon publication on our website, unless otherwise stated. These Terms and Conditions are valid from the date indicated above (“Update”).

2. Basic terms and definitions

Terms and designations used in this document:

1. Angloville Programme – real-life cultural exchange on language immersion programme (henceforth referred to as ‘Activity’ or ‘Programme”).
2. Angloville – organiser of the language immersion programme for the local participants. May cover one or more of the following entities:
3. Angloville International Ltd (IRELAND): Back Office, C.X. House, 2a Corn Exchange Place, Dublin 2, D02 KN52,  Ireland. Tax number: 3458878JH. Company number: 596977
4. Angloville Sp. z o. o. (POLAND): registered address: ul. Św. Leonarda 1/8, 25-311 Kielce, Poland; tax number: 6572916430; KRS Number:  541765)
5. International participant – international participant taking part in an Angloville Programme through an agreement with Angloville International
6. Local participant – participant from the country where an Angloville Programme is organised, taking part in the Programme as a client of Angloville’s local entities in Poland and Hungary
7. Angloville Placement – one or more specific Angloville Programmes the International participant is invited to participate in (henceforth referred to as ‘Placement’).
8. Package – a set of predefined services and features of participation provided to an International participant on an Angloville Programme
9. Venue – the location where an Angloville Programme takes place, covers multiple hotel partners in each country
10. Starting city – the city from where International participants and Local participants depart from to the Venue of the specific Angloville Programme and where they return after the Programme
11. Website – a website operated by Angloville to promote and inform potential International participants about Angloville Programmes, to manage the application process and to enable the purchase of supplementary services. Covers https://angloville.com and https://shop.angloville.com
12. Service – the provision of participation opportunities for International participants on Angloville Programmes and any related or Supplementary service
13. Supplementary service – additional services provided by Angloville in conjunction with or independently of Angloville Programmes as part of a Package or as an independent product
14. Terms and Conditions – the entirety of these terms and conditions, including the appendices

3. Service: Angloville Programmes

Angloville provides opportunities to English-speakers to participate in sponsored cultural exchange programmes (Angloville Programmes) in Central and Eastern Europe and some other European countries. These Programmes serve as an opportunity for English-speakers to explore the local culture of these countries by meeting and interacting through a series of organised activities and discussions with Local participants – adult professionals or teenagers. Local participants, in turn, participate in Angloville Programmes to learn about the culture and traditions of the English-speaking world and to improve their fluency in English by practising the language with international participants (International participants) as well as taking part in organised educational activities.

Angloville Programmes typically take place in selected countryside hotels in each Angloville country. Groups to a specific Angloville Programme leave from a designated Starting city using organised transportation by bus and return to the Starting city after completing the Programme.

For International participants, participation is sponsored by Angloville, which fully or partially covers their accommodation and board during an Angloville Programme. The goal of Angloville is to foster interaction and intercultural communication between countries in Central and Eastern Europe and the broader English-speaking world as well as to offer further opportunities to English-speakers in multiple domains, including travel, teacher training and international career opportunities. Depending on the Package chosen by the International participant, additional services may be provided before, during or after the Programme.

4. Application

      4.1 Application process

By submitting your application, you confirm your intent to become an International participant of Angloville during an Angloville Programme and you certify that you agree to the Angloville Terms and Conditions described in this document.

Application by International participants is made via the Website, by submitting personal data, preferred dates and locations of Angloville Programmes and other background information.

The final decision on whether to accept an application rests with the Angloville. Even though we do our best to accommodate all suitable applicants for the vacancies available, at no time we can guarantee availability. Angloville reserves the right to reject any application without providing reasons. Decision is based on a complex set of criteria, aimed at ensuring the best fit between International participants and Local participants on each Programme. Angloville does not provide feedback on the reasons for successful or unsuccessful applications.

Once an application is submitted, it is reviewed by Angloville. If the candidate profile meets the selection criteria and recruitment needs of upcoming Programmes, Angloville invites the candidate to an interview. The interview is completed over the phone or via an online video or audio call. Based on the interview, Angloville may request further background information about the candidate. Upon successfully completing the application and selection process, the International participant is invited to one or more Programmes (Placement)

In order to participate in the Programmes the International participant has been invited to, one or more Packages need to be selected by the International participant and participation confirmed by submitting the required documents as described in later sections.

A Placement is completed when the International participant completes the last confirmed Programme included in the Placement.

     4.2 Suitability & requirements

In order to be eligible to participate in Angloville Programmes, you must meet the following requirements:

• aged 18+ for junior programmes and aged 21+ for adult Angloville programmes,
• You confirm that all information provided by you to Angloville with regards to your citizenship, eligibility to travel to countries of destination, health, criminal record check is true, correct and up-to-date at the moment of disclosure,
• have completed High School,
• appropriate personal qualities (maturity, flexibility etc.),
• ability to cope with challenges, good communication skills, cultural sensitivity,
• a range of hobbies and interests,
• have good health,
• have no diagnosed mental condition,
• a criminal record check for all the countries you’ve been residing in for the last 20 years,
• have a story to tell; we will ask you to tell us a little more about yourself via an application form,
• have an interest in meeting new people and learning about new cultures,
• be ready to complete the required Angloville Placements in different locations across Europe,
• possess or in a position to obtain all the necessary documentation, visas enabling travelling to destinations where the Activity is held. Angloville does not provide any support with visas,
• possess enough funds to cover for travel, accommodation, board before and after the Activity,
• (If you are a returning participant), never have received a warning letter and/or faced termination for misconduct or any breach of Angloville’s terms and conditions.

As an International participant, you certify that all information provided to Angloville relating to your personal background, qualifications, experience, medical history, and current state of health is accurate and truthful, and that no information relating to the aforementioned areas is withheld. Angloville reserves the right to remove an International participant from the placement, without a refund or compensation, if it becomes apparent that untruthful or inaccurate information was submitted in the International participant’s application form or if relevant information was withheld.

   4.3 Personal data & privacy

Angloville is only authorized to handle inquiries, documentation, cancellations, complaints, and related matters exclusively from the individual who initiated the Angloville application and formally accepted the terms and conditions in accordance with the Data Protection Act. To obtain more detailed information, we kindly request your review of Section 8, titled “Data Privacy,” within our Terms and Conditions.

Personal data shall be processed in accordance with Angloville’s Privacy Policy and applicable data protection laws, including the UK GDPR and, where applicable, the EU GDPR. Personal data is processed pursuant to Article 6(1)(b) of the GDPR, where processing is necessary for the performance of a contract or to take steps at the Participant’s request prior to entering into a contract, and Article 6(1)(f) of the GDPR, where processing is necessary for the purposes of Angloville’s and its Local Service Provider’s legitimate interests, provided such interests are not overridden by the Participant’s rights and freedoms. Programme documentation, including identity documents where required, may be retained for up to three (3) years following the Participant’s completion of the Programme, or for such longer period as may be required by applicable law. Such information shall be retained only for as long as reasonably necessary to verify the Participant’s identity, respond to contractual, insurance, safeguarding, or legal claims or disputes, demonstrate compliance with legal, regulatory, and safeguarding obligations (including, where applicable, participant identity, eligibility, and criminal record verification), and comply with lawful requests from competent authorities.

5. Responsibilities, liabilities and obligations

     5.1 Legal

You shall comply with all applicable laws of any jurisdiction in which you may travel, including drug laws, while participating in the Activity. If your participation in the Activity is at any time deemed detrimental to Angloville, as determined in the sole discretion of Angloville, it may be terminated by Angloville without Angloville incurring any liability.

You may incur liability to Angloville under this Agreement if you engage in illegal acts, break Terms and Conditions (“Contract”) with Angloville or enter into a Contract in bad faith.

You fully and forever INDEMNIFY, RELEASE, WAIVE AND DISCHARGE, and COVENANT NOT TO SUE, Angloville or its partners in providing Angloville Programmes, their directors, officers, employees, agents, representatives, affiliates, sponsors, successors and assigns, from and for any and all demands, claims, actions, suits, damages, losses, liabilities, costs and expenses (including, but not limited to, court costs and solicitor’s fees), from any cause whatsoever (including, but not limited to, travel delays, property damage and loss, bodily injuries, sickness, disease and death), whether directly or indirectly arising in connection with your participation in the placement process and the Activity, whether or not foreseeable or contributed to by the negligent acts or omissions of Angloville or others to the extent permitted by law.

     5.2 Health & safety, insurance

You fully assume all risks to person and property in connection with your participation in the Angloville Placement, including, but not limited to, travel delays, property damage and loss, bodily injury, sickness, disease and death. By agreeing to these Terms & Conditions, you confirm that you are in sufficient physical and mental health to participate in the Activity, and do not have any physical or mental conditions which could affect your ability to participate in the Activity.

You have or shall have travel and medical insurance coverage appropriate for your travel to/from and participation in the Activity. Angloville shall not provide any insurance for you in connection with your participation in the Activity. We stress that Angloville does not cover any of the medical expenses before, during or after the programmes you participate in. Any participant without suitable travel and medical insurance may not be able to commence the Activity and no compensation would be payable.

You acknowledge that Angloville contracts with a network of partners, companies, government agencies to assist in the Placements. To the best of Angloville’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However, Angloville will not be held liable for any injury, damage, loss, delay or irregularity that may occur due to the behaviours of these third parties.

     5.3 Travel & border control

Travel restrictions and border control measures are a national competence and the final decision if one is allowed to enter the country is the responsibility of the local Border Agency. Angloville may provide advisory guidelines and issue you a letter confirming your participation in the Programmes, however, it will always be your responsibility to ensure you have the correct visa status and can enter each country according to the latest local government policy. Since each case is individual, please always consult with your embassy or another official source before starting your journey.

   5.4 Travel and accommodation arrangements outside of Placements

If you receive an offer to participate in the Activity and you accept that offer, you are responsible and liable for obtaining a passport, immigration visa(s) (if necessary) and other personal documentation appropriate for participating in the Activity, as well as arranging or coordinating transportation and accommodation to your satisfaction (when not provided), and paying all costs and expenses related to your participation in the Activity.

Angloville is not and shall not be responsible or liable for your transportation, accommodation or other services or products you purchased from third parties to enable you to participate in the Activity. Angloville is not and shall not be liable for any other acts or omissions of any third parties.

    5.5 Documentation, travel eligibility and on-time arrival

You, the successful applicant, are responsible for:

• Obtaining your visa (if applicable). Whilst Angloville may assist in giving you advice about the correct visa for your travel, it is your responsibility to gain the correct visa for entry to whichever country your programme takes place in and any related costs. Angloville will provide information in good faith but bears no responsibility for the accuracy of the visa and travel information provided. Please check with the appropriate Embassy or Consulate well before you travel.
• Ensuring you take with you all necessary documentation as advised by Angloville and local authorities
• Timely arrival at the designated Starting city and meeting point on the official arrival date and time at own cost.
• Arriving at the Venue at your own cost in case you miss the transportation from the Starting city provided by Angloville. Returning to the Starting city at your own cost in case you miss the return transportation to the Starting city provided by Angloville.
• Ensuring that you have taken appropriate medical advice and that you have received all the appropriate vaccinations and injections prior to travel.
• Submitting the mandatory documentation within the deadline:
  • Paying the necessary participation deposits
  • Ensuring that you have a valid passport that will remain valid for the duration of your stay, and for 6 months following your departure or any longer period if required by the country of Placement.
  • Confirming your travel itinerary and providing a copy of your plane, train or bus tickets (with the reservation reference),
  • Obtaining official evidence of an enhanced (highest level) clean criminal record, dated within the last 6 months (when required), and providing it to Angloville.
  • Reading and accepting the Angloville programme compliance agreement here
  • Completing the Know-How online training and successfully passing the quiz provided prior to the start of the programme,
  • (If you are a returning participant), never have received a warning letter and/or faced termination for misconduct or any breach of Angloville’s terms and conditions.
  • Obtaining relevant travel and health insurance for the duration of your stay on the Placement.
    • Completing the necessary documentation within the deadlines as described in paragraph “5.6. Documentation deadlines”.
• You are liable under the justice system and laws for the official documents you provided to Angloville. Any forgery will be regarded as a criminal offense and considered a serious violation of these terms and conditions. As a consequence, but not limited to, it will result in the immediate termination of your placement, forfeiture of your deposit, and a report to local authorities.
• Personal data shall be processed in accordance with Angloville’s Privacy Policy and applicable data protection laws, including Article 6(1)(b) and Article 6(1)(f) of the UK GDPR and, where applicable, the EU GDPR. For further information on the collection, processing, retention, and sharing of personal data, please refer to Section 4.3 (“Personal Data & Privacy”) of these Terms and Conditions.
• Requesting your deposit refund (if applicable to your programme Package) within 21 days of fully completing your Placement. Send your refund request: https://angloville.com/refund-request/.
• Complying with all local Health & Safety regulations applicable in each country where a Programme takes place. Refusal to comply will be considered as a breach of these Terms and Conditions. Therefore, in case of a cancellation requested by the participant, the refund of the deposit may be rejected by Angloville.
• Special terms applicable to specific epidemic, pandemic or other healthcare related situations may apply in certain periods and geographical areas. Angloville will publish relevant information on such conditions as necessary on the Website and will communicate to candidates and International participants when applicable. Any refusal to comply with the local Health & Safety regulations will be considered as a breach of these terms and conditions. As a consequence, in case of a cancellation requested by the participant, the refund of the deposit may be rejected by Angloville. Angloville shall not be liable for the correctness or timeliness of information published on its Website with regards to such conditions.  It is the International participant’s responsibility to consult official local authorities and other official sources about current requirements.

     5.6 Documentation deadlines

6.1. Regular programmes 

5.6.2. Premium programmes 

5.6.3. Last-minute applications 

     5.7 Responsibility to cover costs

As an International participant, you will be responsible for covering the following costs:

• deposit applicable to your selected Package, including transaction and foreign exchange costs/fees pertaining to online payments, bank charges or wire transfers, as well as local tourism and eco taxes,
• visa application fee (if applicable),
• outgoing and return flights,
• any travel between Programmes and Starting cities,
• any accommodation before, after or between Programmes not included in the selected Package,
• travel and medical insurance,
• any vaccines required by local health regulations,
• all spending money and personal expenses during the Activity,
• any optional excursions arranged.

     5.8 Criminal record checks

Having a clean criminal record check is a requirement for participating in any of the Angloville programmes.

To participate in Angloville Family, Junior, Kids, International, and/or Eurotrips programmes, all international participants are required to provide proof of clean criminal record checks covering the last 20 years before being fully enrolled. This requirement is a crucial part of the Health & Safety and Youth Protection Policy.

International participants must first list all the countries in which they have permanently resided over the last 20 years through the Angloville website: https://angloville.com/police-clearance/. This procedure is considered a sworn declaration, and participants will be liable to provide proof of a clean criminal record check for all the countries listed in their declaration. In case of difficulties in providing these documents, participants must contact Angloville at info@angloville.com before the documentation deadline.

Copies of clean criminal record checks covering the last 20 years must be provided within 3-14 days from enrollment.

These documents must be issued in English (or accompanied by a certified English translation) and must have been issued within the last six months at the time of their submission to Angloville. The processing times to obtain these documents may vary depending on the local authorities that issue them.

To maintain high standards of safety and trust within our programs, Angloville reserves the right to require adult participants to provide proof of a criminal records check.

     5.9 Behaviour & indemnity

During your time at Angloville International participants must follow a professional code of conduct. If at any point of your Placement with Angloville it is deemed that your behaviour is inappropriate, you are in breach of local law or current Terms and Conditions, you will be asked to leave the Programme with no refund of paid deposit and fees and any future programmes with Angloville will be cancelled at no refund. You will bear the cost of any accommodation, travel or trip curtailment in such an event. In case of serious breaches, including but not limited to breaches of law, Angloville will immediately inform the local Authorities and reserves the right to inform the employer, school or embassy of the participant. The participant agrees to indemnify Angloville and its local partner organisations against any and all claims, demands, losses, causes of action, costs, expenses, fees and damages which the organisations may incur directly or indirectly out of:

1. the breach of these terms and conditions by the participant; or
2. any claim or other cause of action made against Angloville as a result of the participants’ omissions/actions/inactions and or failure to perform the services required. In cases of damages to material property of Angloville or its partners caused by the participant, damages to the reputation of Angloville or its partners, Angloville will request the participant to compensate for the loss and reserves the right to seek further compensation in a court of law.

     5.10 Complaints

If for any reason you are not satisfied with your Placement organised by Angloville please contact Angloville’s in-country support team at info@angloville.com. Angloville will acknowledge your complaint within 5 working days and will aim to resolve the complaint within a maximum of 28 days.

Notwithstanding anything else contained in any agreement, the liability of Angloville to the International participant shall not in aggregate exceed the amount of the deposit paid by the participant.

     5.11 Accuracy of marketing material

We believe that all statements made on the Website and on websites and marketing materials of Angloville’s partners are factual and correct at the time they are made. Every reasonable effort has been made to describe the programme correctly. Angloville or its partners cannot be held responsible for any changes that become known or happen after the printing or publication of any written materials. Nor can they accept liability for events outside their reasonable control. They will undertake to advise you of any material changes known prior to your departure, providing there is sufficient time to do so and they can contact you.

     5.12 Non-Solicitation

Non-Solicitation of Customers, Customer Prospects, and Vendors

You agree that during the term of your Placement with Angloville and after the termination thereof, regardless of the reason for termination, you will not, directly or indirectly, solicit or attempt to solicit any business from any of Angloville’s Customers, Customer Prospects, or Vendors with whom you had contact during the Placement.

Non-Solicitation of Employees

You also covenant and agree that during the term of your Placement with Angloville and after the termination thereof, regardless of the reason for the termination, you will not, directly or indirectly, on your own behalf or on behalf of or in conjunction with any person or legal entity, recruit, solicit, or induce, or attempt  to recruit, solicit, or induce, any employee of Angloville with whom you had personal contact, to terminate their employment relationship with Angloville.

     5.13 Copyrights

All printed and digital materials and content provided during a Placement, in preparation for the placement and after, content on the Website and social media channels belonging to Angloville, brand images, logos are property of Angloville and protected by copyrights. Any use of thereof is only permitted if a written consent has been granted from Angloville.

6. Deposits, fees and refunds

6.1 Payment of Deposits and Fees

Placements require the International Participant (IP) to pay either a deposit or an administration fee, as applicable to the relevant programme. Supplementary Services may also require the payment of an additional fee.

Deposit and fee payments are processed by Angloville International Ltd. Details of the current deposits, administration fees and Supplementary Service fees are set out in Appendix 3 of these Terms & Conditions.

All payments must be made electronically in Euros through the Angloville online shop or using the applicable online payment link provided by Angloville in the IP’s confirmation email.

Angloville uses third-party payment providers to process payments and cannot be held responsible for technical failures or malfunctions of third-party payment systems. Where a payment issue relates to the participant’s card, bank account, currency conversion or card issuer, the participant should contact their bank or card issuer directly.

Angloville will not be responsible for, or refund, any additional bank charges, card charges, transaction fees or currency conversion fees imposed by a participant’s bank, card issuer or payment provider.

A Placement or Supplementary Service will only be provisionally accepted once the applicable deposit, administration fee and/or other required payment has been received in full.

Supplementary Services may be subject to separate payment schedules, cancellation provisions and booking conditions, which will be communicated to the participant where applicable.

6.2 Programme Packages and Deposits

Unless otherwise stated in these Terms & Conditions, one deposit may cover a package of up to three (3) programmes.

Where an IP books an additional package, a further applicable deposit will be required. Each deposit will be allocated to a specific package of programmes as detailed in the relevant Angloville confirmation email.

Bookings involving 10 or more programmes are subject to prior written approval from Angloville Management.

Where multiple deposits have been paid, each deposit will be accounted for separately and will apply only to the programme package for which it was accepted.

The cancellation or amendment of one or more programmes within a package may affect the refund or treatment of the deposit or fee associated with that package in accordance with these Terms & Conditions.

6.3 Malta Adult Premium Programmes

Malta Adult Programmes are designated as Premium Programmes and are subject to a separate booking and deposit structure.

A Malta Adult Programme must be booked as a standalone programme and cannot be combined with another Adult Programme to create a bundled Adult Programme package.

Malta Adult Programmes are specifically excluded from the standard three-programme package (3PP) structure referred to in Section 6.2. A deposit paid in respect of another Angloville programme or package cannot be used to secure or cover a Malta Adult Programme unless expressly agreed otherwise by Angloville in writing.

A deposit paid for a Malta Adult Programme applies only to the booking and programme period for which it has been accepted and confirmed. Payment of a Malta deposit does not create an ongoing or open-ended entitlement to transfer that deposit to future Malta programmes or programme years.

A Malta deposit cannot be used to cover programmes across two different programme years.

All Malta Adult bookings remain subject to availability, confirmation and the applicable cancellation and amendment provisions contained within these Terms & Conditions.

6.4 Combined Malta and Poland Bookings

Where an IP wishes to participate in both a Malta Adult Programme and a Poland Programme, each programme will be treated as a separate booking for deposit and booking purposes.

The IP must therefore pay:

• the applicable Malta deposit for the Malta Adult Programme; and
• the applicable Poland deposit for the Poland Programme or Poland programme package.

A Malta deposit cannot be used to secure, cover or form part of the deposit for a Poland Programme. Similarly, a Poland deposit cannot be used to secure or cover a Malta Adult Programme.

The Malta Adult Programme remains excluded from the standard 3PP structure and cannot be incorporated into a Poland three-programme package or treated as an additional programme covered by an existing Poland or International Participant deposit.

For example, an IP booking one Malta Adult Programme and one Poland Adult Programme must make two separate deposit payments: the applicable Malta Adult deposit and the applicable Poland Adult deposit.

Each booking and its associated deposit will be administered separately and will be subject to the cancellation, amendment and refund conditions applicable to that booking.

6.3 Top International Participant Loyalty Programme

The Top International Participant (IP) Loyalty Programme is an exclusive loyalty programme available to eligible returning participants who participate in Angloville Junior Programmes.

The Top IP Loyalty Programme applies only to Junior Programmes and does not apply to Adult Programmes. Participation in Adult Programmes does not count towards the programme completion requirements for Top IP membership.

Admission and continued membership are subject to programme availability, Angloville’s eligibility requirements and the participant maintaining the required standards set out below.

Eligibility Criteria

To qualify for the Top International Participant Loyalty Programme, participants must meet all of the following requirements:

• Junior Programme Completion: Have successfully completed at least four weeks of Angloville Junior Programmes across a minimum of two separate packages, with deposits paid for at least two separate programme bookings, within the previous 18 months.
• Cancellation Record: Have no programme cancellations made within 120 days of a confirmed programme start date.
• Performance Record: Have consistently fulfilled the responsibilities and performance standards expected of an International Participant on Junior Programmes.
• Positive Feedback: Have received satisfactory or positive feedback from Angloville students, Programme Coordinators and/or other relevant Angloville staff.
• Documentation Compliance: Have submitted all required programme documentation, including travel details, criminal record/background checks and passport or identification documents, within the deadlines specified by Angloville.
• Terms & Conditions and Code of Conduct: Have consistently complied with Angloville’s Terms & Conditions, programme requirements and Code of Conduct.

Membership Benefits

Eligible Top IP Loyalty Programme members may book qualifying Junior Programmes using a discounted, fully refundable deposit instead of the standard programme deposit.

The deposit will be refunded following the participant’s successful completion of the relevant programme, subject to compliance with all applicable programme requirements, Terms & Conditions and Code of Conduct.

Membership Status

Qualification for the Top IP Loyalty Programme does not guarantee acceptance onto any particular programme, date or venue. All bookings remain subject to availability and Angloville’s standard approval and placement procedures.

Angloville reserves the right to review, suspend or withdraw Top IP Loyalty Programme membership where a participant no longer meets the eligibility criteria or fails to comply with programme requirements, Terms & Conditions or the Code of Conduct.

7. Changes and cancellations

     7.1 Changes by Angloville

Angloville will do their utmost to make sure that your preferred dates and locations for your Placement are achieved. However, in a small number of cases it may be necessary to change a Placement or Programme date and/or location from your preferred selection and we reserve the right to do so. 

It is recommended that you make your travel arrangements following official confirmation by Angloville that your Placement selection has been confirmed. Angloville will not be held responsible for any costs in travel amendments for bookings made. You acknowledge that you will purchase the necessary travel insurance (including cancellation insurance for purchased flights, transportation, hotels and other travel components) covering your travel in an event of altered date and/or location of the Activity.

     7.2 Cancellation by International participants

Angloville accepts that International Participants may cancel all or part of their Placement or Package at any time either preceding or during their programme participation dates. As an International Participant, you acknowledge that once you book your Placement with Angloville and pay your Deposit, our team proceeds to work on securing and paying for your accommodation, ground transportation, catering and other necessary arrangements for your Angloville experience, and makes training materials available for you. For that reason, Deposit refunds are only possible if cancellation is made within certain deadlines. Depending on the circumstances and the date of your cancellation, your Deposit payment may be subject to partial or full deductions before. it can be returned to you. In the event of a partial or full cancellation of the Pacement by the participant, any special offers, concessions, or commercial gestures extended by Angloville shall automatically lapse and be void. This includes, without limitation, sponsored TEFL or other training scholarships, travel vouchers, expense reimbursements, and any comparable benefits

Note: As a gesture of goodwill, Angloville may, at its sole discretion, allow a single deposit to cover more than one Programme or destination, thereby avoiding the need for the Participant to pay multiple deposits. In such cases, the deposit shall be deemed to apply to the Programme package as a whole rather than to any individual Programme. Accordingly, if the Participant cancels, withdraws from, or otherwise fails to participate in any Programme forming part of that package, the cancellation and refund provisions shall apply to the entire Programme package.

The rules of our cancellation refund policy are outlined below:

1. Full Deposit Refund – Your Deposit will be refunded to you in full if you meet all the following conditions: (i) you cancelled your Placement not later than 14 days after you paid the Deposit, and (ii) your Placement starts not earlier than 2 calendar months after cancellation, and (iii) you have not received your Angloville training access until the moment of cancellation.
2. Partial Deposit Refund – Your Deposit will be refunded to you but Angloville will first deduct from your Deposit the Administration Fee (see Appendix 3 for details) – if you meet both following conditions: (i) you cancelled the Placement later than 14 days after you paid in the Deposit, and (ii) your Placement starts not earlier than 4 calendar months after cancellation.

3. No Deposit Refund – If you do not meet the conditions for a Full Deposit Refund (as specified in sec. 1 above) or for a Partial Deposit Refund (as specified in sec. 2 above), then no portion of the Deposit will be refunded to you in case of your cancellation, and Angloville will retain the whole amount of the Deposit. This also includes any full or partial cancellations made once your Placement begins.

     7.3 Change Requested By The International Participant

Once registered and up to 2 calendar months before the start of the Placement, the International participant may change the start date and Placement arrangements once, subject to availability, at no additional cost or deposit loss from the published programs. No changes, however, are possible:

1. After June 1st for Programmes taking place between July 1st and August 31st.
2. After December 1st for Programmes taking place between January 1st to February 29th

     7.4 Other situations

1. If your application to the AngloTEFL Scholarship is officially accepted and you are enrolled in the Angloville programmes, however, you choose to cancel (fully or partially) your Placement, and you have started any component of the Scholarship – no refund is available.
2. You are also required to comply with all deadlines for documentation to the Angloville team. In case the documentation, including but not limited to travel documentation, clean criminal record evidence is required and not provided within specified deadlines, your programme application may be void and no refund is possible.

    7.5 Force majeure

Angloville will not pay any compensation if your Placement is cancelled, curtailed or delayed or in any way changed as a result of circumstances that any party could not, even with all due care, foresee or avoid. Such circumstances include “acts of God”, without limitation, war or threat of war, terrorist activity or threats of such activity, riots or civil disturbances, adverse weather conditions, strikes, epidemic, pandemic, etc.

International participants arriving from epidemic areas, or those who remained in epidemic areas in periods preceding the Placement, may be requested to remain in quarantine according to any guidelines set by the local health authorities. As a result, if your placement is cancelled, curtailed or delayed the aforementioned policy will apply. Necessary travel cancellation and health insurance to cover for such situations should be obtained in advance by the participant.

8. Code of Conduct

Angloville aims at creating a safe, positive and pleasant experience for all its participants. This code of conduct sets out the standard of behaviour that is expected of International participants. This code of conduct is designed to help you get the most out of your Placement in a safe manner and provide consideration to other participants and other cultural beliefs during your Placement.

Please note that breaches of the code of conduct may result in your placement being terminated without compensation.

     8.1 General

• It is necessary to listen to, comprehend and follow the advice and instructions of your local coordinators.
• As an International participant in an Angloville experience, it is necessary to act responsibly.
• Refrain from possessing and use of illegal substances, such as drugs. Authorities will be informed of each found case of possession or use of such substances and your placement will be terminated immediately.
• Respect, and seek to understand, the culture of the country you visit. This involves being open-minded, tolerant of the customs and behaviours of the local people.
• Be particularly sensitive about different attitudes towards sexual relationships in the country you visit, do not engage in any activities that can be considered inappropriate or illegal.
• Treat all other participants, students, local staff with respect and dignity.
• Dress appropriately at all times with regard to the culture you are surrounding yourself with.
• Do not leave the Venue for extended amounts of time without informing your local coordinators.
• Practise good personal hygiene.
• The Programme is to be run as per the schedule given by Angloville and should be strictly followed with timely start of activities each day.
• Befriending, attempting to befriend, following, messaging, or otherwise communicating with underage participants through social media or any other electronic or personal communication channels is strictly prohibited. International Participants must ensure that their personal social media accounts are set to private to protect the privacy of all parties (unless a written exception has been granted by Angloville for Angloville Ambassadors or staff) and to prevent programme participants from accessing personal content without consent. For further information, please refer to Section 8.4. Social Media, Safeguarding and Appropriate Conduct.

    8.2 At the placement

• Maintain a professional and a positive mental attitude throughout your Placement.
• Be an active participant, ask questions and be curious.
• Comply with all the activities (meals, conversation sessions, group activities, workshops, day trip and excursions, games, entertainment hour, etc). of the programme as scheduled by Angloville staff.
• Act as a cooperative, conscientious and professional member of the team. You are relied on as a dedicated member of the team by the local students and other participants.
• Abide by all the rules of the Placement, instructions given by local coordinators; respect other members of staff, other participants and students.
• Smoking is allowed only in designated areas and during breaks or free time.
• Each placement has a strict alcohol policy. It is forbidden to consume any alcoholic beverages during Angloville Junior and Kids Programmes.
• Treat all materials that you use during your Placement with care.
• Taking photos and videos on the premises of the venues should require the permission of a local coordinator.
• Participants should abide by regulations of the Venue hosting the Placement:
• you will be responsible for the tidiness of your room, any use of the room which exceeds natural use of the room may involve being charged an extra cleaning fee by the Venue;
• no outsiders are allowed on the premises of the Placement;
• as you may be sharing a room, please respect your roommate by refraining from creating nuisance and disturbances at especially, but not limited to, night-time;
• refrain from creating any damage to accommodation, premises, property. In case of any damage, you will need to cover the cost before leaving the property;
• settle any outstanding bills before leaving the property;
•  stay at the accommodation / room allocated to you.

Angloville undertakes to offer a helpful and friendly approach to all Programme participants. However, Angloville reserves the right to take appropriate action in cases of breaches of the codes of conduct, which in our interpretation can impact the safety, well-being and comfort of other participants. Depending on the seriousness of the breach, disciplinary matters applied may involve termination of the placement with no refund, cancellation of future placement(s) with no refund and involving the local authorities. We treat health and safety very seriously.

     8.3 Youth protection policy

The Angloville Legal Note & Code of Conduct offers guidelines outlining standards of behaviours when interacting with students on youth Programmes. These rules serve as a way of protecting students according to local laws but also as a healthy reminder to make sure the participants have a safe experience which will not lead to any legal consequences.

• No student is to be taken outside of the Venue’s premises without an agreement of a local coordinator.
• No student should be taken to a café or restaurant or be served any food or beverages unless permission has been given by a local coordinator.
• International participants are not allowed to visit student’s rooms.
• International participants are not permitted to share a bed or room with any student or allow the student to enter their rooms.
• International participants are not allowed to offer any presents without approval from a local coordinator.
• Taking photographs and videos of students is only allowed with permission from a local coordinator and photos/videos should not be taken in a way intended to harm any student or other participants.
• No behaviour intended to emotionally abuse, shame, humiliate or degrade students is acceptable.
• International participants are obliged to display appropriate language at all times.
• International participants are obliged to take extreme care when interacting physically with students. Under no circumstance should any physical contact be, or have the appearance of being sexual in any way at any point.
• Any use of physical force is strictly forbidden.
• Any consumption of alcohol and/or illegal drugs is strictly prohibited during a Placement on Angloville Junior and Kids Programmes.
• Any form of discrimination, differential treatment or favouring of an individual at the cost of others is not allowed.
• International participants take full responsibility for their actions and reactions to students at all times with no exceptions.
• Inappropriate behaviour towards students, breaches of the current code of conduct or other legal breaches are grounds for disciplinary procedure including dismissal from the programme with no refund and at one’s expense and legal action undertaken by the authorities.

8.4. Social Media, Safeguarding and Appropriate Conduct

To protect the safety, wellbeing, and privacy of all participants, particularly minors, the following rules apply to all International Participants and Staff.

1. International Participants must not befriend, attempt to befriend, follow, message, or otherwise communicate with underage participants through social media or any other electronic or personal communication channels during or after the programme, unless expressly authorised in writing by Angloville. It is their responsibility, before accepting any new contact or friend request, to verify that the person is not a current or former underage Angloville participant.
2. International Participants are required to keep their personal social media accounts private throughout the duration of the programme (unless a written exception has been granted by Angloville for Angloville Ambassadors or staff). Participants are responsible for ensuring that underage participants cannot access their personal profiles or content without their explicit consent.
3. While participating in the programme, International Participants must refrain from discussing, displaying, promoting, or sharing personal opinions, materials, photographs, videos, social media posts, or any other content relating to sensitive or controversial topics. These include, but are not limited to, drugs, alcohol misuse, sexual content, religion, racism, political views, discrimination, hate speech, or any other material that may be considered inappropriate for an educational programme involving minors.
4. These safeguarding requirements apply equally to all International Participants, Angloville staff, Coordinators, hotel staff, and local participants involved in the programme.

Any breach of these provisions may be treated as a serious safeguarding incident and may result in the immediate removal of the participant from the programme, cancellation of any remaining programme(s), loss of programme-related benefits, and exclusion from future Angloville programmes without compensation or refund.

Where appropriate, Angloville reserves the right to report safeguarding concerns or unlawful conduct to the relevant educational institutions, partner organisations, parents or legal guardians, social media platforms, and competent authorities. Angloville also reserves the right to retain and provide evidence of any breach where required by law or as part of a safeguarding investigation.

9. Data privacy

Angloville collects and processes personal data of International participants in accordance with relevant laws. The data controller is Angloville International.

The purpose of processing personal data is to provide information about Services and to provide Services themselves as well as, in case of consent from the International participant, delivering marketing messages related to the Service.

Basis for data processing: consent obtained voluntarily from users/International participants.

International participants are not obliged to provide their personal data, however the provision of Service in this case becomes impossible.

Angloville reserves the right to use any photo(s)/image(s)/video(s) Angloville or someone on Angloville’s behalf takes of International participants or any comments (written or verbal) International participants make during or in connection with their participation on the Placement for Angloville’s promotional and marketing purposes without obtaining further specific permission or making any payment to International participants. Such use may include mentioning name, age and town/city/area of residence.

Any feedback data, such as questions, comments, suggestions, or the like (collectively “Feedback”), shall be deemed to be non-confidential. Angloville shall have no obligation of any kind with respect to such feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the feedback to others without limitation.

The detailed Privacy Policy can be found on the Website (https://angloville.com/privacy-policy/. Acceptance of the Privacy Policy is required when inquiring about or applying to any Service.

10. Closing stipulations

Angloville reserves the right to change these Terms and Conditions or the services it offers from time to time. The most up to date version of the Terms and Conditions will always be available at www.angloville.com.

This Agreement constitutes the entire agreement, and supersedes any prior or contemporaneous agreements, understandings and negotiations, regarding this subject matter. This Agreement may not be amended by course of conduct or otherwise, and may not be assigned in whole or in part, except in writing duly executed by Angloville and you.

These Terms and Conditions are severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Hereunder are additional regulations with regard to the AngloTEFL sponsored scholarship.

The operator of www.angloville.com and services included on the site is:

Angloville International Ltd

Back Office,
C.X. House,
2a Corn Exchange Place,
Dublin 2,
D02 KN52
Ireland

Tax number: 3458878JH

Company number: 596977

Organisers of the Anglo-TEFL Scholarship:

Premier TEFL, a division of Premier Education Partners Ltd,  – the sole provider of online courses

St. Mary’s College Languages Dept, Emmet Place,

Youghal, Co. Cork,

Ireland

Company Registration Number: 582059.

Angloville – the sole provider of a real-life teaching practice (language immersion programmes).

General

Premier TEFL and Angloville have partnered to create the Anglo-TEFL Scholarship. When purchasing this Scholarship, payment in full will be paid to Angloville. Therefore, complete organisation of the practical element of this Scholarship (real-life teaching experience) will be handled by Angloville. The application process begins once full payment has been made. After that the Angloville representative will be in contact with you within 5 days. The terms and conditions are an agreement between you, the applicant, Premier TEFL, Angloville and its partners and organisations working on their behalf. It is important that you read and understand the terms to which you are agreeing when you accept a place on the Anglo-TEFL Scholarship.

Data privacy

Use of information

Premier TEFL and Angloville have set out these terms and conditions to clarify the relationship between you, the website visitor, Premier TEFL and Angloville. Under no circumstances will we share your information to third parties (unless it is an application to a school/agent), and we will take all necessary precautions to ensure that this information stays within Premier TEFL and Angloville.

Application: Use of Information

When you apply for a Placement that includes an AngloTEFL scholarship, you authorise Premier TEFL and Angloville to collect personal information, such as name, username, email address, address, work history, academic history and other non-financial personal information to determine your eligibility to participate in the Placement. Your personal information, resumes, covering letters and pictures, shall be used solely for the purposes described above. Submission of personal information is wholly optional and can be removed from our records by request by emailing Premier TEFL at info@premiertefl.com and Angloville at info@angloville.com.

Liability and Responsibility

Premier TEFL is not responsible or liable for breach of Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization that results in the Anglo-TEL Scholarship not being fulfilled. If you are terminated for any reason by Angloville, it is not Premier TEFL’s responsibility to rectify the situation or to find you alternative teaching Practice.

Premier TEFL is not and shall not be responsible or liable for your transportation, accommodation or other services or products to be provided by Angloville or any other third party in connection with the Activity, and Premier TEFL is not and shall not be liable for any other acts or omissions of such third Parties.

Angloville is not and shall not be responsible or liable for your online TEFL course, your certificates or other online components or products provided by Premier TEFL or any other third party in connection with the TEFL course, and Angloville is not and shall not be liable for any other acts or omissions of such third parties.

Responsibilities

Responsibilities of the organisers.

Premier TEFL provides:

• information regarding the Anglo-TEFL Scholarship,
• 120-hour Advanced TEFL course where applicable
• liaison with the internship provider (Angloville) to process the teaching practice application,
• general advice and guidance for Scholarship preparation,
• certification upon completion of Scholarship.

Angloville provides:

• information regarding the Anglo-TEFL Scholarship and Angloville programmes,
• processing, accepting or rejecting your application. Please note; reasons for rejection may or may not be given,
• 70, 140 or 210 hours of real-life teaching experience (depending on which package you will choose) on Angloville Programmes as described under Service.

Participant responsibility

As an Angloville participant using the AngloTEFL ( 1-, 2- or 3-programme) scholarship, you are responsible for:

• completing your application, understanding your responsibilities and liabilities, and familiarizing yourself with our cancellation and refund policies in accordance with Angloville’s terms and conditions and local laws. These details can be found in section 4 titled “Application,” section 5 titled “Responsibilities, Liabilities, and Obligations,” section 6 titled “Deposits, Fees, and Refunds,” and section 7 titled “Change and Cancellation” of this current document.
• completing your TEFL training provided by Premier TEFL within 365 days from the date of application (not from the date of the first logging in);
• completing the agreed Placement with Angloville, entitling you to the Scholarship;
• requesting your Anglo-TEFL Scholarship refund (if applicable to your Programme package) within 21 days of fully completing your Placement.

Special terms for cancellation and refunds

The Anglo-TEFL scholarship is available when signing up for a three-programme Angloville Package. Anglo-TEFL access can also be purchased with two or one Angloville Programme. Details on prices and the amount of refundable deposit can be found in Appendix 3. The full package fee must be paid in full at time of applying. Candidates are responsible for claiming the refundable element (if applicable) within 21 days of completing all the requirements of the Scholarship. After 21 days no refund is possible.

The requirements of the Anglo-TEFL Scholarship (1-, 2- or 3-programme package) are completed and you can claim your deposit back and/or your promocode  when:

1. you attended and completed successfully all Angloville Programmes included in the Placement;
2. you completed all activities, adhered to the local law, adhered to present Terms and Conditions, including but not limited to, the health and safety regulations, mandatory documentation requirements (such as DBS, criminal record check, clear criminal record check), etc.
3. in the case of Junior or Kids Programmes, you have adhered to the Youth Protection Policy described in present Terms and Conditions.

If for any reason you are not satisfied with the Anglo-TEFL Scholarship you have purchased, and you have not started any component of the Scholarship, you are entitled to a full refund of fees paid within 14 working days of booking without the need to provide a reason (EU Consumer Rights Directive (CRD) 2011/83/EU).

Late applications

If you choose to apply for the Anglo-TEFL Scholarship while you are participating in an Angloville Programme, you can apply only for the three-week package. You must choose two additional Programmes. Only then, will the Angloville team count your current Programme towards your Anglo-TEFL Scholarship and you must join the Scholarship before the completion of your current Programme.

Special terms regarding the application process

Angloville manages the application process for Anglo-TEFL Scholarships. The final decision on whether to accept an application rests with the Angloville team, and Premier TEFL cannot influence or change the decision. Any decision is final. Angloville operates to the highest standards available locally and complies with all relevant laws of any jurisdiction in which you may travel to.

Complaints

If for any reason you are not satisfied with your online TEFL course or any other online component provided by Premier TEFL please contact Premier TEFL team at info@premiertefl.com.

Personal Data

For the purposes of the Data Protection Act, Premier TEFL and Angloville are data controllers. As your Placement may involve interaction with children or vulnerable people, it may be necessary for you to produce a criminal record check. This may affect whether or not your application is accepted by Angloville and Premier TEFL and what records they keep about you.

By agreeing to these terms and conditions, you acknowledge and agree that Angloville and Premier TEFL may transfer, store and process your personal data and sensitive personal data as contemplated by this agreement interpretation in a dispute.

By taking part in an Anglo-TEFL Scholarship, you confirm that you have read, understood and agreed to the terms and conditions covering the scholarship. You understand that neither Premier TEFL nor Angloville, nor any other company in its group will have any liability to you in respect of any breach or repudiation of the contract.

Booking Confirmation

An extra single room  reservation is considered confirmed only upon receipt of a valid booking confirmation and the required payment via Angloville Online Shop. The full amount of the reservation is required to confirm the booking.

The number of single rooms is limited to the Hotel capacity and vacancy. Not all our venues can offer single rooms.

The single room is intended for the occupancy of one adult. Any additional occupants must be disclosed and may incur additional charges.

Amendment Policy

Changes to the reservation dates are subject to availability and may incur additional charges.

Cancelation & Refund Policy

All cancellations by International participants are processed according to the below Cancellation policy. Cancellation of all or part of the Placement:

• Within 14 days from the extra single room payment date, a full refund will be given provided that your cancelled stay does not start in the next 30 days.
• 14 days from the deposit payment date until 4 months (120 days) before the stay start date: a 40% cancellation fee will be deducted from the total of the reservation fee paid.
• Within 4 months (120 days) before the stay start date and during the stay: a 100% cancellation fee will be deducted from the total of the reservation fee paid.
•  Failure to check-in on the scheduled arrival date without prior notice will be considered a no-show, and the entire reservation amount will be forfeited.
•  In the event of early departure, the entire reservation amount will be forfeited.

3.1 Key Terms

• Programme Edition: refers to the location and either Junior or Adult language learners
• Total Deposit Payment: Comprises of an Administration Fee and a refundable portion and will secure your programme and/or package agreed
• Administration Fee: This charge is used to cover Angloville booking and reservation costs relating to banking charges, currency exchange rate fees, paypal costs and local and eco-tourism taxes. 
• Refundable Deposit Portion: This payment will be refunded back to the International Participant upon successful completion of the programme and/or package agreed in line with our terms and conditions and upon successful application within 21 days of the Programme completion.

3.2 Deposit Payments

The prices listed below are valid from the 25th of October 2024. Our latest published prices can be found in our online shop: https://shop.angloville.com/product-category/deposit/

Prices on the website are subject to change.

2025 Deposit Rates

2026 DEPOSIT RATES (Published August 2025)

2026 DEPOSIT RATES (Updated August 2026)

2026/7 DEPOSIT RATES (Updated September 2026) 

3.3 Fees

The fees below are payable on the provision of the services described and are non-refundable in line with our terms and conditions.

(Updated September 2026)

The fees below are payable on the provision of the services described and are non-refundable in line with our terms and conditions.

Discount Code Special Promotion Terms and Conditions

• Eligibility: The discount code is applicable solely to the specified program type as indicated on the confirmation template provided.
• Non-Transferability: The discount code is non-transferable and may only be utilised by the intended recipient. It cannot be transferred to any other individual or party.
• Seasonal Redemption: Unless explicitly stated otherwise, the discount code is exclusively valid for the booking of either Winter or Summer schedule programs, as determined solely by Angloville.
• Refundable Portion Reduction: The discount code is designed to reduce the refundable portion of the booking by the specified amount mentioned.

By utilising the discount code, the user acknowledges and agrees to abide by these terms and conditions. Angloville reserves the right to modify or terminate the promotion at any time without prior notice.
For any inquiries or clarifications regarding these terms and conditions, please contact Angloville customer support.

January Promotion – Terms & Conditions

These Terms & Conditions apply exclusively to the January Promotion offered by Angloville and are valid only for programmes in Poland and Italy.

1. Promotion Scope

1.1 The January Promotion applies to bookings for one (1) to three (3) Angloville programmes in Poland and/or Italy.
1.2 This promotion is not valid for programmes in any other countries and cannot be combined with any other offers, discounts, or promotional codes.

2. Promotional Code

2.1 To access the January Promotion, participants must enter the promotional code JAN30 at checkout.
2.2 Failure to enter the code at the time of payment will result in the standard deposit amount being charged.
2.3 Discounts cannot be applied retroactively.

3. Deposit Payment – Poland Programmes

3.1 For Poland programmes, applying the JAN30 code reduces the total deposit to €99 (normally €129).
3.2 The deposit for Poland programmes is broken down as follows:

• €49 non-refundable administration fee
  
• €50 refundable upon successful programme completion
  

4. Deposit Payment – Italy Programmes

4.1 For Italy programmes, applying the JAN30 code reduces the total deposit to €119 (normally €149).
4.2 The deposit for Italy programmes is broken down as follows:

• €69 non-refundable administration fee
  
• €50 refundable upon successful programme completion
  

5. Refundable Deposit Conditions

5.1 The €50 refundable portion of the deposit applies per participant, regardless of the number of programmes booked.
5.2 The refundable portion is only refundable upon successful completion of the booked programme(s).
5.3 No refund will be issued in cases of cancellation, non-attendance, early departure, or breach of programme rules.

6. Non-Refundable Administration Fee

6.1 The administration fee portion of the deposit is non-refundable in all circumstances.
6.2 This fee covers administrative, processing, and reservation costs incurred by Angloville.

7. Cancellations & Amendments

7.1 Once a programme booking has been confirmed, Angloville’s standard cancellation and amendment Terms & Conditions apply.
7.2 These Terms & Conditions are published on the Angloville website and form part of the booking agreement.

8. General Conditions

8.1 The January Promotion is subject to availability and may be withdrawn at any time without prior notice.
8.2 Angloville reserves the right to revoke or refuse the promotion if misuse of the promotional code is identified.
8.3 By submitting payment, participants confirm that they have read, understood, and agreed to these Terms & Conditions.

Black Friday – Summer 2026 Promotion Terms & Conditions

Black Friday – Winter 2026 Promotion – Terms & Conditions

1. Eligibility
   This promotion applies to participants who book one (1) Winter 2026 programme week during the Black Friday Promotion Period.
2. Promotional Benefit
   Eligible participants will receive a FREE TEFL Scholarship Code, provided upon successful completion of the programme. 
3. Open Ticket Booking
   This offer applies only to bookings made as a 1-Week Open Package (TD arrival).
   Participants join for one confirmed week and may be offered the option to extend if an additional week becomes available.
4. Extension Opportunities
   Angloville will contact participants if a second-week extension becomes available.
   Accepting an extension is optional.
5. TEFL Scholarship Guarantee
   The FREE TEFL Scholarship Code is guaranteed regardless of extension availability:

• If a second week becomes available and you choose to extend → You keep the free TEFL Scholarship Code.
• If no extension becomes available → You still keep the free TEFL Scholarship Code.

6. Programme Changes
   Any changes made by the participant that cause the booking to fall outside the eligible Winter 2026 promotional weeks will void the offer. Standard programme and TEFL terms will then apply.
7. Compliance Requirements
   Participants must complete all required compliance steps by the deadlines specified in their booking confirmation to remain eligible for programme participation.
8. Non-Transferable Promotion
   This offer is non-transferable and applies only to the participant who made the original booking.

9. Cancellation Policy
If the participant cancels their booking, the TEFL Scholarship Code may be withdrawn unless otherwise specified under Angloville’s general terms and conditions.

Reservation Deposit Promotion

These Terms & Conditions apply to all participants who have secured a place in an Angloville Summer Package through a Reservation Deposit.

A Reservation Deposit is a payment made prior to the publication of the official Summer Programme Calendar in order to reserve a programme or package in advance. It allows Angloville to provisionally hold a place for you while programme dates and venues are being finalised.

By submitting your deposit, you agree to the following terms:

1. Purpose of the Reservation Deposit

1.1 The Reservation Deposit reserves your eligibility for placement in one of the Angloville Summer 2026 Programmes.
1.2 The Reservation Deposit does not guarantee placement for a USA Trip.. Each application will be reviewed on its individual merits, and confirmation will be provided once a placement is approved.

2. Summer Programme Schedule

2.1 The Summer 2026 Programme Calendar will be announced at a later date.
2.2 Angloville will notify you as soon as the official calendar is published.

3. Confirmation of Package

3.1 Participants must confirm their preferred programme dates and locations no later than 29 February 2026.
3.2 Failure to confirm your selection by this deadline may result in forfeiture of your reserved eligibility.

4. Waitlist Deposit & Confirmation Process

4.1 Once the Summer 2026 calendar is available, your recruiter will contact you to assist with selecting your preferred programme(s).
4.2 After receiving your confirmation email, you will have 3 calendar days to confirm your chosen dates or request any changes.
4.3 Upon written confirmation of your programme choice, you will enter a 14-day cooling-off period during which you may withdraw and request a refund.
4.4 After the 14-day cooling-off period, the deposit becomes non-refundable.

5. Communication & Support

5.1 Your assigned recruiter will remain your main point of contact until your placement is formally confirmed.
5.2 Once your placement has been confirmed, the Participant Success Team will provide you with further details and guidance to complete your registration.

6. Cancellations & Amendments

6.1 Once your programme package arrangements have been confirmed, Angloville’s standard cancellation and amendment Terms & Conditions will apply.
6.2 These terms cover changes to dates, venues, or programme participation and can be found on our official website.

5.1. Introduction

These terms and conditions (the “Agreement”) govern the provision of criminal record check services (the “Service”) by: 

• Angloville, hereinafter referred to as “the Reseller & Programme Organizer”, 
• Aaron’s Department, hereinafter referred to as “the Providers” for the DBS checks in the UK,
• Express Background Checks, hereinafter referred to as “the Providers” for the background checks in the USA,

To the individual placing the order (the “Participant”). 

By placing an order for a criminal record check, the Participant agrees to be bound by these terms and conditions.

All parties, including the Providers, Reseller, and Participant, agree to comply with all applicable laws and regulations related to the provision and processing of criminal record checks in the UK and in the USA.

5.2. Services Provided

The Reseller will exclusively facilitate the online process of obtaining criminal record checks for the Participant in accordance with the applicable laws and regulations in the UK and the US. The checks are conducted, controlled, and guaranteed by the Providers.

The required level of the criminal record check for all Participants interacting with underage participants during the programme is: 

• For UK citizens and/or residents: “enhanced”, which includes standard check Information (details of convictions, cautions, reprimands, and warnings held on the Police National Computer), Barred List Check, and additional information such local police force information considered relevant to the applied position, which may include non-conviction information.
• For USA citizens and/or residents: “highest level of check”, which includes SSN Trace & Address History Search, Nationwide Criminal Database Search, 50-State Sex Offender Registry Search, Global Terrorist Watch Lists Search, and all Counties Criminal Record Search.

This is determined by the Reseller and Programme Organizer and is specified in the order, as well as in the general terms and conditions of the Programme Organizer.

5.3. Participant’s Responsibilities

A) Accuracy in Criminal Record Check Application

The Participant who purchases the criminal record check service hereby grant Angloville the right to initiate the online application check immediately upon receiving such consent. This authorization ensures a timely and efficient processing of the clearance check. By agreeing to this condition, The Participant agrees to cooperate promptly in facilitating the necessary procedures.

The Service exclusively includes the facilitation of an online DBS application using the Provider’s online identity verification process. Angloville will not process DBS applications based on scanned identity documents, photocopies, or paper documents as part of the standard Service. Identity verification must be completed exclusively through the Provider’s designated online verification system.

Should a Participant be unable to complete the online identity verification process and request a manual application using scanned or paper documents, Angloville reserves the right, at its sole discretion, to refuse such a request or to offer it as a separate service subject to an additional administrative fee.

The Participant agrees to provide accurate and complete information to the Providers and Reseller in a timely manner. The Participant acknowledges that the accuracy of the information provided is crucial for the successful completion of the criminal record check. 

B) DBS Application: 21-Day Completion Deadline

Once credentials are distributed and access to the Enhanced DBS application platform is granted, candidates have 21 days to complete and successfully submit their DBS application. After this period, any incomplete application will automatically fail, and the issued credentials will expire. Reasons for failure may include, but are not limited to, incomplete forms, missing information, or incorrect details. This is a standard security procedure implemented by the Provider.

The DBS facilitation service offered by Angloville is provided exclusively to support candidates participating in an Angloville programme. It is not a standalone service and is offered solely to facilitate the documentation required for participation.

If a candidate does not complete their DBS application within the 21-day period, or if they cancel or withdraw from their Angloville programme before the DBS process is completed, Angloville shall have no obligation to continue providing the DBS facilitation service. In such cases, the DBS application may be suspended, cancelled, or deemed unsuccessful by the Provider.

Should the candidate wish to restart the DBS application after it has expired or failed, a new application must be submitted from the beginning, and the full DBS service fee applicable at that time will be payable.

In acse a partciupant jasn’t complete their application in 21 days, Angloville is not resposnibe for continuing in providing the service. The DBS provider service offered by av is strcitl linked to teh partcipantion to teh candidation in the av porgrfamme, this is not a sperate service as it’s a pomotional offer to support candidates and facilate the documentation process. In case of cancelation of tehir partcipation, the DBS application will be automaticall suspended and considered as failed.

5.4. Ordering Process

The Participant will: 

• give a full name
• give an email address 
• and if requested, submit the mandatory ID-checking documents through the designated platform within the timeframe set by the Programme Organizer, the Reseller, and the Providers.

The Provider will process the requests promptly and provide updates on the progress of the Participant’s criminal record check via the designated platform and secured credentials. A copy of the criminal record check can be sent to the Participant:

• For UK citizens and/or residents: The results and content of the DBS check are confidential and will not be shared with the Reseller and Programme Organizer by the Provider. The results will be sent to the Participant’s postal address as indicated in the DBS application form.
• For USA citizens and/or residents: The results will be emailed directly to the Participant and the Reseller by the background check providers.

5.5. Fees, Payment and Refund Policy 

The Participant agrees to pay the agreed-upon fees for each criminal record check ordered. Payment is due before the placement of the order. Upon confirmation of payment, the Reseller will distribute secured credentials to the Participant and proceed to place the order with the Providers. 

The refund of the criminal record check fee is only possible before the creation and delivery of the credentials to access the criminal record check application platform.

Once secured access to the criminal record check application platform is created and granted, both the Provider and the Reseller consider the application process has commenced, and no refund is possible.

If, for any reason within Angloville’s general terms and conditions, the placement of the Participant at the programme is canceled by the Programme Organizer, the Participant is entitled to a refund of the DBS cost if an equivalent placement programme is not offered (same dates, same departure city).

5.6. Confidentiality & data protection 

The Providers and the Reseller will handle all information related to criminal record checks in a confidential manner, in compliance with data protection laws. They agree not to disclose any confidential information obtained during the criminal record check process to unauthorized third parties.

All Participants’ data and personal information will be handled in strict compliance with EU data protection laws, specifically in accordance with the General Data Protection Regulation (GDPR) established by the European Union (EU).

5.7. Non-discrimination policy  

The Programme Organizer is committed to maintaining a fair and non-discriminatory approach when considering the criminal record check results. This commitment is made within the legal framework set by local laws, especially when working with vulnerable people.

The Programme Organizer adheres to all applicable laws and regulations governing the use of criminal record check information and respects the privacy and dignity of all individuals involved in the disclosure process.

As a part of the Angloville experience, it is possible to purchase products and services from our trusted third-party providers. These include, but are not limited to:

• 120h TEFL course or TEFL-Pro modules provided by Premier TEFL, a division of Premier Education Partners Ltd, St. Mary’s College Languages Dept, Emmet Place, Youghal, Co. Cork, Ireland. Company Registration Number: 582059.
• City tours and day trips in Kraków, Poland, provided by tour operator “Symposium Cracoviense sp. z o.o.” with its registered office in Kraków, Poland, address: ul. Rakowicka 1/14, Kraków, KRS 0000210115, NIP 676-20-61-612.
• Onsite TEFL courses, Internships and job placements in Thailand provided by SEE TEFL, DSS International Language Services Co. Ltd, 208/2 Kaewnawarat Road, Chiang Mai, Thailand.

These products are provided, sold, organised, and owned by the respective partners, and not by Angloville. When purchasing such third-party products or services, the participant concludes an agreement with the respective third-party, and not with Angloville. The purchase of these products and services is subject to specific terms and conditions agreed upon by the participant at the time of purchase through the third-party provider’s website, and those terms and conditions apply to the services and products.

For further information, please refer to the terms and conditions on the third party’s website.

For all participants enrolled in an Angloville package of programmes funded by the Turing Scheme, Angloville’s general terms and conditions apply, including the deposit refund policy.

Packages and inclusions

Within the Turing Scheme funding opportunities for students at schools, colleges, universities, and FE/VET organizations in the United Kingdom, Angloville offers partially sponsored programme packages as below:

Requirements  

Prices

Security deposit 

A security deposit is required for pre-booking spots on the 2 or 3 Angloville programmes (and a study week, if included) at our partner venues for the duration of the funded package of programmes. This deposit is considered as the first installment or is deducted from the total fee, which must be fully paid at least 30 days before the programme starts.

Payment in installment 

Upon the request of the participant and upon acceptance by Angloville, a participant can pay in 3 installments as described below:

• Upon enrollment: the participant must pay the deposit.
• At least 60 days before the programme starts: the participant must pay the second installment.
• At least 30 days before the programme starts: the participant must pay the third and final installment and complete the total fee payment.

Refund policy exceptions 

The refund policy described in section 7 titled “Changes and Cancellations” of our general terms and conditions applies to deposits and installments paid to initiate and/or finalize all bookings and services included in the package offer. 

However, there is one exception: the deposit and installment transferred can be refunded in case of evidence that the Turing funding was denied to the participant, provided the participant notifies and provides written evidence certified by the university at least 30 days before the program starts.

Turing funding

Angloville cannot be held responsible for the approval and allocation of Turing funds. In case of any dispute regarding the Turing Scheme, the amount of funds and their bank transfer, and/or the application and administration process, participants must contact the university that managed their Turing funding application. 

Angloville’s role is solely to facilitate participation in the programme and does not extend to the management or oversight of Turing funds.

For complete terms and conditions regarding our TEFL course and job placement in Thailand, please click here.

Health and safety protocols are reinforced during the preparatory talk on the first day of the programme and throughout its duration. This is a shared responsibility that involves everyone, whether you are a participant or a coordinator.

H&S Coordinator

On the programme, you will meet a local coordinator designated as the Health and Safety Coordinator, who has received specialised training to ensure the well-being of all participants. Their training includes child protection laws, first aid certification, and emergency response procedures tailored to young learners and international participants. They develop and implement safety protocols, conduct risk assessments for activities, and ensure compliance with local and international safety standards. The coordinator is also trained in effective communication with children, parents, and staff to address any health or safety concerns promptly. In addition, they regularly update their training to remain informed about the latest health and safety guidelines and best practices.

First aid kit

First aid kits are essential for treating minor injuries and providing initial care in emergencies. They are carefully checked and restocked before each programme and include items such as adhesive bandages, sterile gauze pads and rolls, antiseptic solution, pain relievers, face masks, and other basic supplies.

The kit is under the responsibility of the Health and Safety Coordinator, who will also be your first point of contact in the event of an incident or medical emergency.

Illness & health measures

If you or another participant falls ill during a programme, immediately inform the Programme Coordinator and the Health and Safety Coordinator so that prompt assistance can be provided.

Depending on the severity of the symptoms, the coordinators will seek medical advice or attention. If necessary, in order to prevent the spread of illness and support recovery, temporary isolation of the participant may be advised. The Health & Safety Coordinator will keep a record of symptoms, medical consultations, and any medication administered, as this information may be useful for the participant’s healthcare provider and the programme staff.

In the case of serious symptoms, our staff can arrange a teleconsultation with a doctor or guide you to the nearest healthcare facility if necessary.

Please remember that medical insurance covering the duration of your placement at Angloville and your trip abroad is compulsory, in accordance with our Terms and Conditions.

Serious incidents & emergency services

Although serious incidents are unlikely, everyone should be prepared in case emergency services are required.

The first three steps to take are:

1. Assess the situation and evaluate the severity of the incident. 
2. Secure the area and ensure the safety of other participants. 
3. Notify Angloville staff, in particular the Health and Safety Coordinator and the Programme Coordinator. They are trained to manage emergency situations, know the protocols, and will take over while you help ensure the safety of yourself and others. 

If Angloville staff are unable to manage the situation because they are missing, injured, or otherwise unavailable, call emergency services by dialling 112 from any phone.

This is the pan-European emergency number and can be used in all EU member states to reach medical assistance, fire services, and the police. Calls to 112 are free of charge and can be made from landlines, mobile phones, and payphones, even without a SIM card or credit. Operators can usually communicate in both the local language and English.

When calling 112, be ready to provide your location, the nature of the emergency, and any other relevant details to help emergency services respond effectively.

Child abuse, bullying, or harassment

If you witness an underage student or fellow participant being bullied, mocked, harassed, or abused during the programme, it is crucial to take immediate and appropriate action to ensure their safety and well-being.

Stop the behaviour immediately in a calm and assertive manner, without putting yourself or the victim at further risk. Move the victim away from the situation if possible and offer reassurance.

Next, follow the programme’s reporting procedure by informing a supervisor, the Programme Coordinator, and the Health & Safety Coordinator. While waiting for Angloville staff to take over, listen carefully to the victim, give them your full attention, and reassure them. It is important to validate their feelings and make clear that what happened is not their fault.

All suspicions or allegations of bullying, abuse, or harassment must be taken seriously and handled with sensitivity, confidentiality, and care. Anyone responsible for bullying, mocking, harassment, or abuse may be removed from the programme immediately.

Inclusion, Diversity & Equal Respect Policy

At Angloville, we bring together participants from a wide range of cultural, linguistic, national, religious, and social backgrounds. We are committed to creating a safe, respectful, and inclusive environment in which every participant feels welcome, valued, and able to take part fully in the programme.

Respect for diversity

Participants are expected to treat others with dignity and respect at all times, regardless of their nationality, ethnicity, race, religion, gender, sexual orientation, disability, age, or personal background.

Different people may communicate, behave, or express themselves in different ways. We ask everyone to approach these differences with openness, patience, and curiosity rather than judgement.

Inclusive behaviour

All participants are expected to:

• use respectful and inclusive language;
• avoid stereotypes, offensive jokes, or assumptions about others;
• be mindful that humour, gestures, or everyday expressions may be interpreted differently across cultures;
• show patience when communicating with non-native speakers;
• support an atmosphere where everyone feels able to participate.

As a mentor and guest on the programme, you are also a role model. Your attitude and behaviour help set the tone for others.

Discrimination and exclusion

Racism, sexism, ableism, homophobia, religious intolerance, harassment, exclusionary behaviour, or discrimination of any kind are not accepted on our programmes.

This includes:

• offensive comments or jokes;
• mocking someone’s accent, language level, appearance, or background;
• excluding someone from activities or conversations;
• inappropriate or hostile behaviour based on a personal characteristic;
• any verbal, physical, or online behaviour that creates an intimidating, degrading, or hostile environment. 

Accessibility and support

We recognise that participants may have different needs, abilities, and levels of confidence. Where possible, we aim to make the programme environment welcoming and accessible to everyone. We also ask participants to show patience and support toward others who may need more time, guidance, or understanding.

However, all participants are expected to meet the autonomy and programme requirements communicated before arrival, so that the experience remains safe and manageable for everyone involved.

Reporting concerns

If you experience or witness discrimination, harassment, bullying, or exclusion, you should report it immediately to the Programme Coordinator or the Health & Safety Coordinator.

All reports will be taken seriously and handled respectfully, sensitively, and confidentially wherever possible. Angloville reserves the right to take appropriate action, including warnings or immediate removal from the programme, where behaviour is found to be harmful or incompatible with our values.

Shared responsibility

Creating an inclusive and respectful environment is everyone’s responsibility. By listening to one another, respecting boundaries, and appreciating different perspectives, we help ensure that Angloville remains a place of trust, growth, and meaningful cultural exchange.

Cultural differences and sensitivity

At Angloville, you will meet people from diverse cultural, social, and linguistic backgrounds.

Respecting cultural differences is essential to creating a safe, welcoming, and inclusive environment for everyone.

Be mindful that gestures, humour, or everyday expressions that seem normal in one culture may be misunderstood in another.

Always listen with openness and avoid making assumptions about someone’s background, beliefs, or identity.

If you witness or experience racist or discriminatory behaviour, report it immediately to the programme coordinators.

Rather than focusing on differences as barriers, we encourage participants to highlight shared values such as respect, curiosity, and learning from one another.

By celebrating diversity and taking a clear stand against discrimination, we ensure that Angloville remains a place where everyone can feel secure, respected, and included.

What to do in case of fire

In the event of a fire, our partner hotels follow protocols established by local health and safety authorities. Please follow the hotel’s evacuation plan, which is usually displayed on the inside of your room door, with the nearest exits clearly marked. Instructions are typically provided in both the local language and English.

Use the stairs rather than elevators, as lifts may become dangerous or stop working during a fire. If you are unfamiliar with the evacuation plan, look for emergency exit signs or ask hotel staff for directions.

Proceed to the hotel’s designated assembly point and report yourself as safe. Do not leave the area without informing someone in charge, as all guests and staff must be accounted for.

Finally, follow the directions given by firefighters, police, and other emergency personnel. They are trained for such situations, and their instructions are essential for your safety.

Conclusion

All of these points will be reinforced during the programme and in your interactions with our coordinator staff. The purpose of this document is not to list every possible risk or scenario, but to emphasise that safety, respect, and inclusion are collective responsibilities shared by everyone involved in the programme.

Our programmes may include underage participants, adults, and individuals from diverse cultures, languages, and backgrounds. This requires everyone to be alert, respectful, patient, and supportive. Differences in background, communication style, or language ability may require additional understanding and flexibility from all participants.

By promoting a safe, inclusive, and respectful environment, we can ensure that all participants feel secure and valued. Communication, respect for personal boundaries, and adherence to programme guidelines are essential to maintaining a positive and enriching experience for everyone.

Together, we can foster a supportive atmosphere where learning and cultural exchange flourish.

If you want, I can also turn this into a shorter, more formal policy version suitable for a handbook or website.